[Resolved] Reliance Communications — Poor service

deepakupadhyay007

from Shimla, Himachal Pradesh

Address:

Shimla, Himachal Pradesh, 171013

I am having reliance gsm postpaid connection I am facing serious problem of network fluctuation in the palce i am living now. Presently i am in a roaming area fom 6 month in Panthaghati, Shimla and my home circle is up west, I have contacted the customer care no resolution provided and again contacted reliance appellate authority up west and Himachal, i got call from Up west appellate authority that we cant do anything right now. How can a company can do that to the customer. This is way reliance communication is working.
My reliance number having problem is [protected]

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May 10, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 09, 2016

Reliance Communications Customer Care's response Dear Deepak,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Dec 13, 2016

Updated by deepakupadhyay007 The company has taken up my request and i am still waiting for network problem to be solve as early as possible.

Dec 20, 2016

Updated by deepakupadhyay007 I am still facing the same issue and no body again called me regarding my complaint. You are charging me 600 per month for my bill for that you should give me proper service. If you cant give me proper service than you should wave off 50% until you provide me complete service.

Dec 20, 2016

Updated by deepakupadhyay007 This is my re request from the Reliance communication kindly solve my problem immediately of give me deadline how much time you need for the resolution until than you have to provide me wave off in my monthly bill.

Dec 30, 2016

Updated by deepakupadhyay007 Nothing has been done, my problem of network is increased more. Really i am very sad how come such big company can do this type of treatment to their customers.

Aug 28, 2017

Updated by deepakupadhyay007 Completely unhappy from the Reliance GSM they are asking me to pay for future one month in advance they are saying that its compulsory to pay, i completely disagree from this i will only pay for what i use and company has to give me that bill only for which i use, company cant force me, we are the consumer what ever you want you cant do i am very much sad and disappointed from reliance. Here every one can see how these company creates problem for their customers, i will never ask any one to go for reliance and i am also going to leave this company soon.

Aug 28, 2017

Updated by deepakupadhyay007 MY PROBLEM IS NOT RESOLVED YET I NEED THE RESOLUTION SOON OTHER WISE I HAVE TO TAKE HELP OF CONSUMER COURT.