[Resolved] Reliance Communications — Post paid Relaince 3 No - [protected] | |||
Hi, My Reliance internet data card is misplaced on 21/03/2015. So tried contacting the customers ervice in madhapur, kondapur & chandanagar branch. Finally after visiting once again the kondapur branch said that i shud contact the customer care on phone not the branches to stop the services of teh data card. Finally the customer care people lodged few complaints and said they wud waiver any at pending for the delay due to branches miscommunication in delay of reporting. Asked me to pay the outstanding amt of 673.04. I paid teh amt immediately called the customer care again.so said in 15 working days i would get a call from the customer care people for verification and teh account wud be deactivated. I got teh calls for restarting the account...i asked them i am not interested so close the account they said it wud be done. But later i am getting messeges every month that amt is increased and i crossed the due date. Please solve my issue Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 30, 2015 Reliance Communications Customer Care's response Dear Divya, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 02, 2015 Reliance Communications Customer Care's response Dear Divya, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
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