[Resolved] Reliance Communications — Postpaid connection | |||
I have a reliance postpaid connection with No. [protected]. I want to disconnect the same due to poor network facilities. I had lodged complaint about this poor service many times and all the time I was given bseless assurances for betterment within stipulated period. But no I repeat invariably NO progress has been done. So kindly disconnect my Postpaid Sim No [protected]. Also send me the details of dues so that I can make payment. Was this information helpful? | |||
Oct 21, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 06, 2016 Reliance Communications Customer Care's response Dear Santhosh, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications Verified Support Feb 12, 2016 Reliance Communications Customer Care's response Dear Santhosh, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 6 Comments | |||
Comments
My alternate number is [protected]
Dear Santhosh,
Thank you for submitting the alternate contact details. we have arranged a call back to address your concerns.
Regards,
Reliance Communications
Thank you for submitting the alternate contact details. we have arranged a call back to address your concerns.
Regards,
Reliance Communications
It is very much disappointing that you have arrived at such a conclusion of my complaint/request without taking any favourable action. I was just asked to SMS "'PORT" to 1900 to stop reliance service to my postpaid connection No [protected]. I have done son twice and no improvement has been noticed yet. I have recordings and evidences for all efforts made by me to stop the reliance postpaid connection.
I shall not be liable to pay any further bills, if you are not stopping service to my postpaid numbe [protected].
please make a note of it and do the needful to stop service to my postpaid number [protected] at your earliest. I will remove sim on 29th FEb 2016 and will not pay any further bills.
Thank you.
I shall not be liable to pay any further bills, if you are not stopping service to my postpaid numbe [protected].
please make a note of it and do the needful to stop service to my postpaid number [protected] at your earliest. I will remove sim on 29th FEb 2016 and will not pay any further bills.
Thank you.
Dear Santhosh,
We apologize if our services did not meet your expectations. Our motto is to provide exemplary level of service to all our valuable customers. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and revert back with an update shortly. Meanwhile we appreciate your patience.
Regards,
Reliance Communications
We apologize if our services did not meet your expectations. Our motto is to provide exemplary level of service to all our valuable customers. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and revert back with an update shortly. Meanwhile we appreciate your patience.
Regards,
Reliance Communications
I have got my service terminated. Thank you for your assistance.
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications