[Resolved] Reliance Communications — Postpaid connection suspended

Sachin Kumar Rajauriya

from Muzaffarnagar, Uttar Pradesh

Address:	Dehradun, Uttarakhand, 248001
Website:	www.rcom.co.in

Maine 30sept2016 reliance ka post paid sim purchase Kiya tha. Mob. N. [protected]. Reliance office Him palace Nehru colony Dehradun se. Mera sim activate hone ke 3-4 days tak Chala uske baad inhone mere address verification ke liye bina mujhe inform kiye Kisi ko bheja tha mere address par. Main duty par tha, isliye main mil nhi paya apne ghar par. Unhone bina koi information diye Mera connection barred kr diya . Aur maine office me nhi ise kholne ki request ki but kuchh nhi hua. Ek week tak wait Karne ke bad bhi kuchh nhi hua. Maine pareshan hokar dusari company ka sim purchase Kar liya. Aur sim ko maine terminate Karne ke liye customer Care par aur R com ke office me bhi kayi bar bol Chuka Hun. But koi solution nhi huya hai abhi tak. Mera Rs.218 ka bill bhi bana hai aur maine Rs.300 advance bhi diya hua hai. Main chahta Hun ki Mera bill isi me se adjust Kar diya jaye aur ye connection band Kar diya jaye.
Thanks

Regards
Sachin Kumar Rajauriya
[protected]

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Dec 1, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2016

Reliance Communications Customer Care's response Dear Sachin,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Oct 25, 2016

Reliance Communications Customer Care's response Dear Sachin,

As per your telephonic conversation with our customer service associate, request you to visit any of our nearest Reliance Mobile Store for further assistance.

Regards,
Reliance Communications