Reliance Communications — Postpaid plan fraud | |||||
This complaint against reliance communications is regarding mnp I received a call stating port your number to reliance postpaid and pay 599, 499 and get unlimited calling, unlimited roaming, unlimited messages. When i ported my number the reliance agent told me sir the 599 jalsa plan was wrongly activated on your number and we will activate unlimited plan on your number within 2 days and when i called him after 2 days he again said there was a holiday, give me 2 more days. Again i waited for 2 days more and he continued telling me this till 7 days and at last he stopped receiving my calls. And told we don't need customer as you and we can't resolve to your problem. The agent gave me mumbai region sim and where i'm living currently comes under maharashtra so by this 599 plan there are few roaming minutes available instead of the thing which he told me unlimited roaming on your plan. I have been fooled from so many days. Reliance communications have made a fraud. Now the agent asks me to talk to her ma'am. He is even not answering to my calls. And now i'm told you have to pay 599+ tax every month. Now my bill has came and i am told to pay the full amount. Earlier they agreed to waive off 50% from my bill. What was the fault which i made. I want a solution for this as soon as possible. Thanks Himanshu ahuja Contact number :- [protected] Was this information helpful? | |||||
Reliance Communications customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
No action has still been taken against the complaint. There is carelessness shown by the reliance communications.
Dear Himanshu,
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.
Regards
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.
Regards
Reliance Communications
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications