[Resolved]  Reliance Communications — Pre Litigation Case Mail from Reliance

Address:

Bangalore, Karnataka

Hi, I was using Reliance Data card from last 3-4 years. I have called Reliance customer service on June 1s to cancel my data card as I was not interested to keep the this any more due to bad network service. I spoke to SHANMUGA on this day. He said he will take the complaint and take the necessary action. But after few days I came to know that he is not taken any action on this. Again on June 3rd I called reliance customer service executive GITANJALI and loged a SR to cancel my connection and she gave me the SR no[protected]. But later still they did not cancel my data card and again I called the customer service(SUSHMITHA) on July 24 and logged another SR[protected]. Still no use, they have not cancelled. Again on Aug 7th I called to know the status on above SR and they said it will be processed on asap. Due to negligence of reliance customer service executive why should I pay the money for which I have not used any data card service. My datacard No [protected] Do I need to go for the customer court to meet the case Office of the Deputy Registrar, 1st Floor Conference hall, City Civil Court, Behind Cauvery Bhavan, Bangalore – 560 009 on 29.09.2015 sitting No.432/2015 between 11:30am to 4:00pm.