[Resolved]  Reliance Communications — Prepaid # [protected] got blocked without any reason

Address:Shahdol, Madhya Pradesh, 484117
Website:www.rcom.co.in/Rcom/personal/customercare/customercare_sac.html

My prepaid number [protected] got blocked without any prior intimation. This number i am using from past 8 years (approx). it has balance of more than 250 rs. Request you to unblock the number as soon as possible. Moreover their is no way to contact customer care to resolve this issue. [protected] Anurag Bhatnagar
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Oct 19, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2015
Reliance Communications Customer Care's response
Dear Anurag,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dec 13, 2015
Updated by Anurbh
I don't have any alternate number. That is the single number i am using which you have blocked for no reason.

My residential place also don't have any reliance customer service point. Request you to unblock the number as soon as possible so that i can use that number.

Thanks,
Anurag Bhatnagar
[protected]
Verified Support
Dec 14, 2015
Reliance Communications Customer Care's response
Dear Anurag,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

If sim card is getting expired one should know the same well before the expiry date of The sim cARD moreover i have taken lifetime sim card. I dont know the meaning if lifetime is 9 years or so.

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