[Resolved]  Reliance Communications — Prepay number

Address:	Mumbai City, Maharashtra, 440001
Website:	www.rcom.co.in/Rcom/personal/prepaid/overview.html

I just want to highlight the pathetic customer service and the false commitments made by reliance. Its in regards to the mobile no [protected].

I recently moved to gsm. I had a chat conversation with your customer service representative and i was informed i will get 1 gb 2g data, unlimited reliance to reliance calls and 10gb 4g data post migration. I almost spent 300 bucks for a sim card and fcr. I have recieved all the benefits except for 10gb 4g data.

198 has been blocked from [protected]. So, i had a chat conversation with amit k and he told me that 10gb 4g data has been discontinued. It was upsetting as the company never notified me that it has been discontinued. Eventually, he raised a complaint amit k: complaint number is[protected] and again i was promised that i will get 10gb 3g data instead of 4g within 24-48 hours. I never recieved that. I had a chat with nuruddin and he told the complaint has been closed and again he raised another complaint[protected]. It has been almost a month and its not yet resolved and i and will never recommend this to anyone!!! I have been a loyal customer with reliance for over 10 years. They are ripping the customers off and its a fraud company.