Reliance Communications — Promised to give 14.7mbps but not even getting 500 kbps

Address:	400709
Website:	www.rcom.co.in/Rcom/personal/internet/wireless_internet.html

I bought reliance wi-pod data card, in which it is clearly written 14.7mbps speed. Even the seller also told me that it will come that much amount of speed. But from the starting onwards, the max speed is 500kbps. Not even 1mbps i am getting. And from past two months i have mailed them dozens of times and called dozens of time. But no issue resolved. Even they are taking my money, paying for such a crap service. This completely molesting the customers. And total harassment. And there is no other provision to contact the customer care. The calls will not go and there website live chat is not working, not responding to the mails, what should i do??? Please this is has become total headache for me, paying for such a very bad service. Please help me. This is the number which i called several times, after picking up one call they started to ignore [protected]