[Resolved]  Reliance Communications — Random charges deduction, [protected]

Address:Mumbai City, Maharashtra, 400710
Website:www.rcom.co.in

On my reliance no [protected], they have simply deducted from my main balance more than rs 200 or rs 300, i don't know for what they deducted. This is not the 1st time. They keep on repeating this. Really i got fed of reliance. Neither i have used data pack or any pack that will cost me this much. Please rectify this and do the needful. Its a very callous attitude from reliance communications
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Aug 22, 2016
Complaint marked as Resolved 
They have directly called me and resolved my issues.1 st time they have called and asked whats the actual issue and all.2nd time called for telling that issue is solved
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2016
Reliance Communications Customer Care's response
Dear Ankit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 22, 2016
Updated by ankit3705
Thanx a lot to reliance team for solving the problem promptly.Really I have not expected a problem will solve in one go, I thought 2-3 follow up mail and some more time it will take.but reliance customer care has broken my wrong myth.Anyway thanx once again for resolving my issues.
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Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

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