[Resolved]  Reliance Communications — Recharge Failures and Loss of Data Balance

Address:

New Delhi, Delhi

My reliance communications data card number is [protected]. It was wholly because of the problems with an inefficient organization headed by an eunuch that all my 5 attempted recharges had failed. In spite of writing to the eunuchs in reliance communications, they have still not responded and explained how the 5 recharge attempts could fail???? the data balance in the data card account was 4757 mb on 07-aug-2015 prior to my five recharge attempts. The purpose of my attempting to recharge on 07-aug-2015 was because it was expiring on the midnight of 07-aug-2015 and if my recharge transaction was successful, the balance would have got carried forward and would have got added to the new recharge. It was wholly because of the problems with reliance communications that all my attempted recharges had failed. Subsequently, i could only recharge on 10-aug-2015. However, the unexpired balance of 4757 mb was not added to the recharge of 10 gb done by me. Reliance communications is directed to immediately restore this unexpired balance of 4757 mb in this data card account and confirm. As i file this complaint, the data balance based on the last recharge done by me is 8247 mb and to this the unexpired data balance of 4757 mb needs to be added by reliance communications to provide me the correct data balance of 13004 mb for the data card [protected]