[Resolved] Reliance Communications — Recharge Issue | |||
I Got a SMS as "Recharge Rs.57 and Get Unlimitted 2G Data for 28 Days" . By the way i did that recharge and its got successfull message. After that i used the data. in evening my account balance got negative and the 2G Mobile data not activated yet. Many times i called cutomercare for clear this and they multiple time cut my call. Still i don not get Plan activated and I need my account balance back. Its Not my mistake to los my money. So Please solve my issue and do the needfull, Otherwise i have to move legally. Details Given Below [protected][protected] Recharged Mobile Number : [protected] Recharged Amount : 57 Offer SMS : Recharge Rs.57 and Get Unlimitted 2G Data for 28 Days Recharge Date and Time : 07/10/2015 12:50pm Lost Account Balance : Rs.55 Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 08, 2015 Reliance Communications Customer Care's response Dear Firoz, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 10, 2015 Reliance Communications Customer Care's response Dear Firoz, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I have got my debited account balance. But what about the offer I recharged. When it will activate to my number? Now I got 400 MB 2G data for 7 days. But this is not I am looking for the plan. I need exact offer I got in my inbox as "Unlimited 2G data for Rs.57 Recharge. So kindly solve that issue first.
Your executives called me many times, but still they are didn't get the exact issue I am facing. So please go thorough on my recharge details and solve the issue as soon as possible. Reliance is very Horrible.