[Resolved] Reliance Communications — Recharge of rs. 3001 proved useless

abhay sp

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400605

Rechage of Rs. 3001 proved useless

29.09.2016

Hello,

My details are as below:
Data card [protected] / Life time activated ( Rs.3001/- paid )
I am due for 1 GB per month w.e.f 14.01.2016
I am not able to access internet through data card nor it is showing balance of data on my services
as per your information I have upgraded it to 4G sim and now my account shows Rs 183 as negative
I expect you to stand for your commitment i.e I should get 1 GB per month for life time
I feel I am cheated, I lost money for CDMA data card hardware ( Rs. 1500/- ) and Rs. 3001/- one time payment : total Rs 4501/- is big big loss for comma person, and Big Reliance industries is taking us for jolly ride.
I trust you to continue your services as earlier.
Pl. update my account urgently & post me on sp.[protected]@gmail.com

[protected]

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Oct 30, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Reliance Communications Customer Care's response Dear Abhay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications