[Resolved] Reliance Communications — Refund unnecessary deductions

psatendra

from Mumbai, Maharashtra

Address:	Jabalpur, Madhya Pradesh, 482001
Website:	www.rcom.co.in

Please resolve my complaint for deducting unnecessary VAS charges 1. I have not registered for any VAS services 2. Reliance do not have any communication channel 3. customer care numbers are all computerized no human contact 4. No office at Jabalpur Please resolve fast by a) providing reimbursement refund of all the deducted amount b) stopping any future deductions Please do not deduct any VAS charges on my following numbers Reliance MP circle Jabalpur CDMA [protected] CDMA [protected] SMART [protected]

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Nov 1, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2015

Reliance Communications Customer Care's response Dear Satendra,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 24, 2015

Reliance Communications Customer Care's response Dear Satendra,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Cheers,
Reliance Communications