Reliance Communications — Reg: Unable to connect Internet in Netconnect+ (HSD) Mode

Address:

Chennai, Tamil Nadu

Hi Team, I have been using this reliance data card number [protected] for more than four years and i always relay on this network for my internet connectivity(Personal and Official use). But few days i am unable to connect to the network and it always fails. I am only able to connect in 1x Mode and Hybrid (Very slow 1x ) modes. Due to my work nature i will be travel for few days in a month. So i bought reliance Netconnect plus. My usage also will be more or less 1 GB. So i opt for 3001 Recharge and getting 1GB topped up to my account on monthly basis. I hope i wont get back my Rs:3001 back to me. Having that point reliance sould provide at least a reasonable network connectivity. I would like to put this concern to reliance very much seriously and act upon this issue bit fast. I lost my creditability from my higher officials, Once lost is lost. Now i need to again put lot of efforts to get it back. These many days I was recommending reliance to my colleages, friends and Marketting them to purchase Reliance data card. If they too face the same kind of problem and no response in reliance customer care, they will call me and trash like anything. If my problem is not going to fixed in sometime, i definitely i will throw away my reliance data card and will go with some other data cards available in markets. And also will stop recommending Reliance to my friends and Colleages, also will refrain them from buying reliance data card. Peoples from customer care are not understanding the problems and issues we face as a customer. I am not using reliance data card for just downloading movies from torrent, downloading mp3 and videos. I have been using this for professional work. So pls provide a soonest resolution in my case. Please find the attached screenshots, which would help in understand my issues. -- Regards, KARTHICK