[Resolved]  Reliance Communications — Regardgin deducting the balance on regular basis on [protected]

Address:Ahmedabad, Gujarat

Hello sir/madam, We are using your service(Reliance GSM) since many years with mobile number [protected], since last couple of weeks you are deducing the balance without any reason, i am sure that we have not activated any kind of VAS service, still your system is deducting the balance and sending the message for the same, my balance was near about rupees 224, which is now near about 134, I request you to please stop all the VAS service and refund me all the deducted amount As soon as possible, we are already activated DND service on this number since long. above mention number stay at my home and it is used most for the incoming purpose, if you want to communicate for the same then please do call me on my below number. And i request you, now onwards please do not activate any kind of VAS service automatically on the provided number. Warm Regards, Keshvani Nirmal L +[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Nirmal,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Nirmal,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information