Reliance Communications — Regarding data card connection closer

Address:411039

Dear Manager’s

This is with respect to the request number[protected], raised to close the connection.

I had discussion on the same time (Request date) with your executive and I told sticky that I want to close the connection now on wards but the executive explained me about the scheme that you can continue for 3 months by just paying your last bill amount and if you think to continue the service you can continue. Number of times I told boss I just want to close the services and he said ok I will take a request for closer.

In meanwhile I got multiple sms’s saying pay this.. this amount and the amount was continuously increasing in each month.

Having said that, I told to customer executive why this much amount, even though I have closed the connection and I will just pay the last bill amount based on the discussion had with executive (you can check with details for request). Also I don’t know why your executive did mention that I want to continue, I have never ever said this. If I want to continue why would I called and ask for closing the connection.

I really don’t expect from the company like Reliance doing such dense things.

My Sincere request to all the Manager and Leader that please have attention on this else I will have to take it legally. Also I have recording of the call with Reliance executive.

Kindly send me the all bill details with extra amounts.

Please note the connection details:

Reliance number [protected]

Relationship number[protected]
Was this information helpful?
No (0)
Yes (0)
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

nc

Reliance Communications — I have sent request to disconnect the broadband service due to poor performance I experienced - 9382534255

I have sent request to disconnect the broadband service due to poor performance I experienced through email, but the service is still continuing and sending bill but not using the service.

My request is to disconnect my connection and not charge bill for not using the service
Dear Deepa,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information