[Resolved] Reliance Communications — Regarding failed recharge of rs 96, on reliance netconnect data card no.[protected] amount not refunded by freecharge | |||||
Rs 96 is failed rechage on reliance netconnect datacard probably due to invalid denomination. But i received a message from 52811 stating that dear subscriber your request could be processed. Please try again after sometime. Reliance social media team arranges callback from customer care. I donot understand why there is need of callback. Recharge details are very transparent. Freecharge order id: fcvw[protected] Recharged date:[protected] Recharged no.: +91 [protected] operator id - [protected]. Please do the needful for the refund of the amount to my freecharge wallet Was this information helpful? | |||||
May 24, 2016 Complaint marked as Resolved Amount of Rs 96 was finally refunded by Freecharge.in Website Reliance Communications customer support has been notified about the posted complaint. Verified Support May 24, 2016 Reliance Communications Customer Care's response Dear Sourav, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
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Reliance Communications