[Resolved]  Reliance Communications — Regarding landline payment & deactivation confirmation

Address:713363
Website:www.rcom.co.in

Hi All, I am a reliance user by no. [protected] and was using a landline no.[protected]West Bengal) also. I am facing few problems would ask you to resolve it ASAP. i) In the very starting while taking the connection a security amount was given and was told by you executive that it is going to be refunded when we will surrender the no. As I have surrendered the no. on 8th August 2015, the amount should have been refunded, but till now I have not received it. ii) After placing the request for deactivation, I have deposited the last payment for my landline no. twice through Mukherjee Enterprises, Ukhra (West Bengal), but have not received any confirmation yet, neither from Mukherjee enterprises nor from yor company. Kindly provide all the details on my email id - [protected]@gmail.com & [protected]@gmail.com. I still have not received any details. Kindly request you to resolve my problems regarding my landline no.[protected]West Bengal) Regards, Karishma Kejriwal +91-[protected]
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Oct 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2015
Reliance Communications Customer Care's response
Dear Karishma,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Oct 21, 2015
Reliance Communications Customer Care's response
Dear Karishma,

We have been informed that, your refund request is under processed and the cheque will be delivered within 45-60 days on your registered mailing address. We appreciate your patience.

Regards,
Reliance Communications
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