[Resolved]  Reliance Communications — Regarding mobile bill

Address:

Gaya, Bihar

Dear Sir, I Sumit Kumar Sinha, Mob no.[protected] is your regular subscriber but fron previous some month i always face a problem because of generate bill amount because of that i contact with your constomer executive usha on 15/04/15 she give me a number on that number i connect with your secreteriat officer Manish Sinha on 15/04/15 at 02:16 p.m by indian time.On that day he accept that "ok sir my company has charged you more amount because your 1 GB DATA PACK is activated on your no. but you have deactive this data pack according to our record but because of some technical problem this pack shows on your no. and because of this you have charged more Rs/-716, which will waived in your next bill amount" and give me refrence ID of Complain [protected].after conversation with your i became satisfied but when new bill comes on my mobile than i socked, there was no any waived amount in this bill than after again i talked with your officer Rakesh Suryamani on dated 08/05/15 at 03:45 p.m by indian time but i again SOCKED he told me there is no any complain mention in our record regarding this so you have to pay all generate bill. Therefor pls check ur details or call convesation recording of given dates and solve it as soon as possible.