[Resolved] Reliance Communications — Regarding recharge issue | |||||
Hi, I recharged my contact number +91-[protected] on freecharge from the list of mentioned plans which stated full talktime. I recharged my number for amount 49, 49, 98 consecutively but din't receive any mail balance.For all 3 recharges I have received promo balance. Since I am out of Orissa(my sim belongs to orissa), I am not able to use that balance. This is a major problem with many Relaince customers as I noted. Please assist and if possible transfer that promo balance to main balance. Was this information helpful? | |||||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 06, 2016 Reliance Communications Customer Care's response Dear Suraj, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications