[Resolved]  Reliance Communications — regarding wrongly deducting balance, complaining on customer care is useless

Address:Rajkot, Gujarat

hi my name is abizar, my number is [protected], in my mobile there is a active plan of gprs of Rs.127 still my balance got deducted to zero, complaining about this in reliance customer care is useless no one have any knowledge what is the problem and to solve it, they all have not sure about their plan, right now my 5 complain about balance refund is pending and still my balance is deducting without using net, n still showing net balance when i check, if my problem not solwed in one day, i am going to port this useless company
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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hi my name is abizar, my number is [protected], in my mobile there is a active plan of gprs of Rs.127 still my balance got deducted to zero, complaining about this in reliance customer care is useless no one have any knowledge what is the problem and to solve it, they all have not sure about their plan, right now my 5 complain about balance refund is pending and still my balance is deducting without using net, n still showing net balance when i check, if my problem not solwed in one day, i am going to port this useless company
Dear Abizar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Abizar,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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