[Resolved]  Reliance Communications — Reliance 4g plan change without notice

Address:Nashik, Maharashtra, 422010

Dear sir/madam,

I availed your 3g service with my existing plan of 999/month. You upgraded the network to 4g and changed my plan without any prior notice!

You changed my plan from 999/month to 1100/month which just offers 5gb data usage! I applied for unlimited connection before 4g was upgraded and during up gradation process, i did not commit to any other plan nor you had any plans listed during that time.

So now you are charging me without my consent and approval to change my plan. This is unfair and unethical. I am ready to pay you my normal rental of 999 plus taxes, but not the one where you manipulated my plan without any prior notice or my consent.

Please look into this matter and take action at the earliest!
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Sep 24, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Same issue with me. No notice and info's and I didn't pay the bill amount and they disconnected the service, that also without any sort of notice. Better change to some other service provider since Reliance is just useless just like their customer service people.
Reliance Communications Customer Care's response, Aug 24, 2016
Verified Support
Dear Abraham,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Yeah, their customer service themselves don't know what is going on. They are trying to take advantage by causing confusion and providing limited information.
yes same issue with me, they sudden change my plan from799/month to 700 which is just 3gb data plan and they charged me 2495
Reliance Communications Customer Care's response, Aug 24, 2016
Verified Support
Dear Customer,

Please share the required details here using a PC: http://bit.ly/1cmd6ds post which, one of our representatives will assist you with the aforementioned concern

Regards,
Reliance Communications
They all are lying. 5 differnt person saying 5 different thinngs. The store guy also lied and told you will be unlimited plan, the sales guy also and now they changed the plan to 3 GB and disconnected my internet. Some one should take legal action agains such liars. They should be doomed.
aruntanwar's reply, Aug 24, 2016
Please sign this online petition related to RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
Reliance Communications Customer Care's response, Aug 24, 2016
Verified Support
Dear Neeraj,

Kindly provide us with the required details here using a PC: http://bit.ly/1cmd6ds so that the concerned team can get in touch with you.

Regards,
Reliance Communications
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