[Resolved]  Reliance Communications — Reliance 4g wipod

Address:600099

Reliance 4g connection stopped working all of a sudden last sunday. Customer care representative had informed me that there is a data plan mismatch with my profile and they will rectify it soon. But till now, i didn't get any complaint number or mail regarding the same. I am not able to call customer care representative after this issue, as the call is getting disconnected automatically. Please help me with this issue. My subscriber number is [protected].
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Aug 19, 2016
Complaint marked as Resolved 
Reliance Customer Care Executive had called my number and provided few solutions, which had resolved my issue. Thanks a lot for your support.
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2016
Reliance Communications Customer Care's response
Dear Baskar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Aug 17, 2016
Updated by kgbaskar1979
My alternate number is [protected]/[protected].
Aug 18, 2016
Updated by kgbaskar1979
Any update on this request. Please request the support team to contact me in [protected]/[protected].
Aug 19, 2016
Updated by kgbaskar1979
Please close Reliance Compliant Number[protected].
Complaint comments 

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Bakar, can you please let me know solution you got from Reliance?
Please sign this online petition addressed to TRAI and Ministry of Telecom
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade

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