Reliance Communications — Reliance Broadband - No Action taken since 12th Oct

Address:Pune, Maharashtra

Hi there, My consumer ID[protected]. Complaint ID[protected] Complaint raised on 12th October and closed without resolving Complaint ID[protected] The complaint has not yet been resolved. Help me understand that who is taking responsibility on this and how could i get this resolved. This is pathetic, i am struggling without connection since 12th October till date. No initiative has been taken to resolve this. With grievance, Your Dear Customer
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Hi Team,

The connection is now restored.

The connection was down since 12th Oct and is back on 21st Oct.

Please note the same.


Thank you,
Abiel
Dear Anand,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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