[Resolved] Reliance Communications — Reliance Broadband - Still getting billed after disconnection | |||
Reliance Broadband - Still getting billed 4 Reviews Add a Comment User javid hussain on Jan 13, 2015 Hi, My subscriber number is[protected] and i'm constantly getting bills for the service which I no longer use. Service Request ID[protected]for cancellation of reliance broadband) I have contacted customer support over 10 times already and they always say its some billing issue and it'll be rectified in next cycle. My question is why am I getting charged for the service which I disconnected months ago? I was told during disconnection that i have no outstanding bill/due's, its not my fault and i'm not going to pay anything. I will submit these proofs & sue Reliance in case of any judicial cases against the company, if its left unattended. Please fix this asap. Regards, Javid Hussain [protected] Was this information helpful? | |||
Complaint marked as Resolved
Finally its resolved after months of struggle. It was really disappointing that it took so long and i've to provide so many reminders and escalations to fix this issue. Reliance Communications customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Now they say i've to pay 1148Rs for the service days after disconnection.. EXTREMELY FRUSTRATING...
can someone help ?
can someone help ?
Dear Javid,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications