[Resolved] Reliance Communications — Reliance data balance deducted | |||
Dear sir, i am nitin mogre i had recharged my reliance gsm sim with rs93 on 5 may because i got the special offer from reliance that in 93 rupees i get 10gb 2g data so i recharged it but it was giving slow speed thats why i did a small 3g recharge but after 2 day on 7th may in the morning i saw that my all 10gb data is gone, i used only 300-400mb and it is not possible for anyone to use all 10gb 2g data in one night. I contacted the customer care 3 times but they didn't solve my problem. Now i have only promo balance which i got from reliance insta care app, and they said that i already have data but that's only a promo balance. Please resolve my problem. My no. Is [protected]. Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 11, 2016 Reliance Communications Customer Care's response Dear Nitin, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||
 2 Comments | |||
Comments
I am using reliance gsm prepaid connection number [protected]. But there is no network signal since last 15 days. Kindly look at the matter seriously earliest. Prompt action should be taken by you as this could vanish brand value of reliance.
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My alternate no. is [protected]