[Resolved]  Reliance Communications — Reliance data card No [protected] – threatening using u/s 406 and 415-E of IPC

Address:

Chennai, Tamil Nadu

I am using reliance data card [[protected]] post paid connection for the past two years and making the payment in a timely manner. I was not make the payment in the month of Aug’14 Rs.842/- and still pending. In Sep’14 my laptop was repaired and raised the query to disconnect my reliance data card for time being of two months through reliance collection agency. Reliance collection agency used to call us before the payment date. Also I called the reliance customer care and inform that I will not use the data card for two months and please make it to disconnect. But nothing was done and I getting continuously bills upto oct’14 to make the payment of Rs.2406/- [this is for Aug’14 + Sep’14 +Oct’14]. I called many time to reliance customer care executives and explained my situation to stop the billing. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Recently I am receive more calls and emails and messages stating that ‘due to non-payment reliance is filed a case against you in consumer court u/s 406 &amp; 415-E’. Even I spoke to the reliance legal team and to provide whether if I used the data card for sep’14 &amp; oct’14 with IP number. Still now they havn’t provided. I am so much disappointed due to their inappropriate understanding of customer situation. I told them clearly I will make the payment for Aug’14, but I couldn’t make the payment for Sep &amp; Oct’14 respectively. So, planning to go reach consumer court at the earliest, if I will not get proper reply. I wrote complaint to reliance netconnect.[protected]@relianceada.com and explained everything. But simply they put to make the payment. Don’t know what is going on. So, if Reliance threatening me like this surely they will face problem. Thanks, Mohana Krishnan [protected]