[Resolved]  Reliance Communications — Reliance GSM - Balance Deduction and Network Issue

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, My name is Ravinandan Prasad Singh. I have Reliance Gsm [protected] sim from last 2-3 years. I have recharged 60/- on 3-July, 247/- or 246/- on 6-july and 20/- on 26-july-15. Before 3-4 day ago I noticed that my account balance is 0.00 and internet is not working. Again I recharged 20/- yesterday, it was deducted too and final balance is 0.00 again. I have not subscribe any service. Why are these things happening in my sim and I am trying to call customer care but no response found, Customer care pick the call and keep it on hold and never responded, I lost much amount in this process also. Kindly refund my amount and internet data that deducted incorrectly and arrange one call from your side on my number [protected]. I am using vodafone number too from last 8 years. I did'nt face any issues ever. If it will happen again I will surly port my number in any other network. Your network is also to bad in my location, Swarn Nagari, Sector-31, Greater Noida. Overall your performance is now going very poor. Fix all these thing soon.