[Resolved]  Reliance Communications — Reliance GSM Wrong Charge

Address:Jaipur, Rajasthan

Relaince GSM Deducted wrong charges as VAS charge i have made many complaint but you deduct many time. i call to customer care but you don't response My Mobile n. [protected] please refund the all wrong charge amount other wise i will go to consumer court
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Oct 30, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
May 22, 2015
Reliance Communications Customer Care's response
Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
May 24, 2015
Reliance Communications Customer Care's response
Dear Amit,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Complaint comments 

Comments

They are frauds. I had recharged my reliance sim, but the amount was not credited. Called customer svc and also contacted cutmr svc on I've chat with all the details and paymet ref. Their custmr svc personnel een confirmed the bal in my ac, but still I did not recieve the credit. After trying to contact again, no response. I even have the screen shots of the whole chat. Never trust this company. They get the credit and still do not resolve the issues. Don't know how many lakh subsribers they goof everyday.

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