[Resolved]  Reliance Communications — Reliance internet

Address:Mumbai City, Maharashtra, 700089
Website:RELIANCE

Mdn [protected]... What kind of a bill is this??? The charges are all in negative and you are suddenly asking me to pay rs. 833/- and threatening me of late payment charges?? Where are the usage charges??
What about the previous credit balance of rs.757 /-* where is that gone?? That was supposedly given to me in lieu of the harassment that i faced during your migration to 4g when it became impossible for me to log in to the dongle..

Pfa : the screen shots of the bill
+2 photos
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May 10, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Reliance Communications Customer Care's response
Dear Anubrata,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Oct 17, 2016
Reliance Communications Customer Care's response
Dear Anubrata,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Oct 24, 2016
Updated by Anubrata Dutta
Your continued emails asking me for the money without any base and a baseless bill without any charges are ridiculous...

You had sent in my details to a THIRD PARTY RECOVERY AGENCY BEFORE HAVING SETTLED THE FAULT THAT RELIANCE has committed... THIS IS COMPLETE BREACH OF CONSUMER Laws in INDIA
Complaint comments 

Comments

My generated bar-code say redeemed,

store manager say you used already code.
I we have not use code .
why this problems with jio your e-kyc use another person,
My number is [protected]. I am a GSM Mumbai customer, recharge with 188 must be call rate 30paise per minute. I got recharge confirmation also. But last day every call is changed me not as per pack. Please check and give my balance back.

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