[Resolved]  Reliance Communications — Reliance internet

Address:Mumbai City, Maharashtra, 400001
Website:RELIANCE

Mdn [protected]
First, i was handed over a bill for 1350 first, then i was told that they made an error so they reverse the charges make it 830 /, with a bill that shows no charge only negative balance.

I requested for a termination of the connection in june when my account had a credit balance of 757/-, they sit over the termination request for two months, in the meantime call me ten times a day asking for money from 3rd party agencies leaking my details to them and spoiling my credit records.

(Well in the meantime they also make a slight request to own up for the fault that they made by not processing for the termination and request me to accept that i have requested for a termination now and not two months back!!!)

Have the call records for these and those harassing me!!!

Two months later they process the request of termination and make the adjustments and send me a bill for 833/ and threaten me of late payment charges???

When i tell them about the credit balance on my account, they flatly deny anything like that and in fact send me mail and keep calling me to convince me that i m the defaulter.

Does the rules of law in our nation not apply to reliance??? Can someone explain? Can someone help me get out of this harassment from the mistake i made by taking up services from reliance...

Please find attached the mail where they conform the credit balance on my account that is supposed to reflect on my bill that i am yet to receive, besides the bill with the absurd charges that i have already received...
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 29, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Reliance Communications Customer Care's response
Dear Anubrata,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Oct 27, 2016
Reliance Communications Customer Care's response
Dear Anubrata,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information