[Resolved] Reliance Communications — Reliance internet | |||||
Mdn [protected] First, i was handed over a bill for 1350 first, then i was told that they made an error so they reverse the charges make it 830 /, with a bill that shows no charge only negative balance. I requested for a termination of the connection in june when my account had a credit balance of 757/-, they sit over the termination request for two months, in the meantime call me ten times a day asking for money from 3rd party agencies leaking my details to them and spoiling my credit records. (Well in the meantime they also make a slight request to own up for the fault that they made by not processing for the termination and request me to accept that i have requested for a termination now and not two months back!!!) Have the call records for these and those harassing me!!! Two months later they process the request of termination and make the adjustments and send me a bill for 833/ and threaten me of late payment charges??? When i tell them about the credit balance on my account, they flatly deny anything like that and in fact send me mail and keep calling me to convince me that i m the defaulter. Does the rules of law in our nation not apply to reliance??? Can someone explain? Can someone help me get out of this harassment from the mistake i made by taking up services from reliance... Please find attached the mail where they conform the credit balance on my account that is supposed to reflect on my bill that i am yet to receive, besides the bill with the absurd charges that i have already received... Was this information helpful? | |||||
Nov 29, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 Reliance Communications Customer Care's response Dear Anubrata, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 27, 2016 Reliance Communications Customer Care's response Dear Anubrata, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |||||
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