[Resolved]  Reliance Communications — Reliance net data balance

Address:110093
Website:www.rcom.in

Hello mem/sir,
Mai aapki reliance company ka ek gsm no use krti hu. Jiska number h [protected]. Mujhe aapki company se kai din se msg aa raha tha ki 498 ka recharge karane par mujhe 10 gb ka 3g net balance milega.

Uski image maine aapko send b ki h... Aapne msg mai ye nahi bataya tha ki 10gb 3g net mai kitna core balance milega aur kitna promo... Jo aapko mention karna chahiye tha...
Jaise aapne 87 rupees k msg mai mention kiya hua h...

Jab humne 498 ka recharge karvaya tab hume pata chala ki 3 gb aapne core balane diya h or 7gb promo balance...

Ab hume ye 7gb promo balance ko core balance me badal kr dijiye...

Agar hume aap msg me pura mention kar dete to hum ye recharge nahi karate... Aap apne customer ko puri info dijiye...

Ab aapse meri ye humble request h ki mere [protected] is number pr jo 7gb promo balance h use aap core balance me badaliye jald se jald...
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Aug 5, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Dear Prachi,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Prachi,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Cheers,
Reliance Communications

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