[Resolved]  Reliance Communications — Reliance pro 3 - connection termination not possible/happen

Address:	603103
Website:	myservices.relianceada.com/PreLoadSearchCase.do

Hello sir,

My Data card no: [protected]

Reliance data speed is very slow(40 to 110kbs), my basic plan is 40Gb (14.7 mps). i called customer care to resolve network issue but not yet fixed.

I raised termination request after so many follow ups,
1.[protected]Mar-2016) this is my first termination request but they closed to changing my plan 40 GB to 1GB plan.

2. later i called again reliance customer care and asked to raise one more termination request, but they want me to pay not payable amount, so i paid 453rs/- and raised 2nd request[protected].

3. After raising 2nd request they call me and given some favor, but dined everything clearly mentioned i want termination. but they closed and mentioned with in 3 days resolve network issue. Nothing happened so i raised third termination request[protected].

4. They closed third request also, so i called customer care and asked the reason why it's closed. they said the same answer "Technical team looking into this issue with in 3 days it's got resolved. so i ask them to raise one more incident and mentioned clearly this is my final request.

Customer care asking me to pay again 300 rs, they says like your 15 days time period is completed so you need to pay 300 and we will raise termination request again.

why i need to pay money again and again. i already paid 2150 rs extra without using their service. I raised request three times but they cunningly closed all my request and plan to theft my money again and again.

Please help me to termination my data card

Thanks,
Senthilkumar C