Reliance Communications — Rs 60 deducted for no reasons Mobile no: [protected]

Address:Jalandhar, Punjab

I checked my balance on 21st Feb'15 when it showed RS.60.08 but next day early morning when I tried to make a call the IVR said" YOU HAVE INSUFFICIENT BALANCE" I am shocked with such an happening. I trusted reliance and hence used MNP to switch to it from airtel but I think I made a mistake. The balance being shown on 22nd Feb'15 was 0.8, which means Rs 60 was stolen away from my account. I request reliance officials to look into the matter for providing me the exact reason for such a deduction along with making the refund of the deducted amount immediately. Also I urge the company to prevent the happening of such things as Indians are already suffering from so many peoblems of corruptions and mismanagements, atleast telecommunications should be clean and trustworthy.
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Reliance Communications customer support has been notified about the posted complaint.
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Dear Pushkar,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
I didn't receive any call or email from Reliance, that's the update till now
Dear Pushkar,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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