Reliance Communications — R sim service cancellation & refund

Address:

400072

This is in reference to three new gsm nos been taken of your firm with a upfront deposit paid of rs 2550/- however due to network issues have placed all the 3 sim cards ([protected]/ [protected]/ [protected]) for cancellation. Approached your call center & outlet at saki naka andheri east to take the balance amount rs 1440/-& close the account so that there are no further dues payable by me.Instead of taking the amount of rs 1440/- they have gone ahead & barred my other alternate nos [protected] without no reason whatsoever even after requesting them to take the balance amount from me since do not want to be a defaulter.

The executive at your call center & outlet are now saying that we have to wait for 18 days to adjust the amount & thereafter will activate my alternate nos [protected] which will cripple my business.

Already highlighted on mail but still their is no reply form senior management lack of customer service??

Yatin sawant - [protected]