[Resolved]  Reliance Communications — Service disconnection

Address:Pune, Maharashtra
Website:www.rcom.co.in

Sir,
I had been using reliance broadband since 2011.In september15 i raised an online request cancel the services through customer care.
Today i received an email from (Reliance ;) to appear lok adalat for paying an outstanding bill of rs 2741 at pune.
When i called customer care i got to know that the connection has been already terminated. I even made the payment to my account by cash through one ofthe relinace web world outlets attached below
Is the invoice. Not sure on what to do now. Its not possible to appear for it. I dont have anybody in pune to help on it as well.
Any help on it greatly appreciated. It is really unfortunate to get a threatening email like this even though i have raised a request to discontinue with the service.
I have been trying to connect with the customer service but each time they ask same information to validate the account. I just want the answer of 2 questions. Kindly call at the alternate number or answer to my emails.
My email address is : [protected]@gmail.com
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Oct 18, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2015
Reliance Communications Customer Care's response
Dear Krishnakoli,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Complaint comments 

Comments

It took a month to get a representative from Reliance call me. Somehow issue resolved, however not at all satisfied.
Never ever will go for Reliance.

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