[Resolved] Reliance Communications — Sim Card Not Active After MNP.........

Anoop86

from Bhubaneshwar, Odisha

Address:

Thane, Maharashtra

My Name Is ABHILASH MOHANDAS...I Have placed a request for NATIONAL MOBILE NUMBER PORTABILITY..of My Idea No: [protected]...0n 7/09/2015, i have receives a SMS from Reliance confirming the same..on 14/09/2015...i have got a message from reliance stating that the MNP Is is approved by my current operator and my reliance sim card will be get activated between 12:AM and 1 AM (15/09/2015) and do the televerification to compleate the activtion procedure...But in after 12am on the idea sim card has been disabled and still nw the reliance simcard not get activated, when is insert the reliance sim card it shows Service Not ACTIVE / No service...While i call to the call center i didnt get any proper responce...So pls do the needful asap to activate my new simcard... ABHILASH MOHANDAS... [protected] / [protected]..

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Sep 28, 2015

Complaint marked as Resolved

Finally I Got My Number Back As a Kerala Reliance Number insted of a Mumbai Number With 3 Months Roaming Free.I am sooo Happy as i get MyNumber Back...

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2015

Reliance Communications Customer Care's response Dear Abhilash,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Sep 29, 2015

Reliance Communications Customer Care's response Dear Abhilash,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications