Reliance Communications — slow broadband speed

Address:

Hassan, Karnataka

I am getting a very slow internet speed in my location, i have raised a complaint i.d through customer care(2 times), one time they disconnected my call. Before raising a complaint i called them 3-4 times, their reply was network upgrading is going on, wait till 4pm today, 1pm today like that answers.After that i raised a complaint i.d My modem has got 3.1mbps speed i have checked out in other locations in my city, where i am getting a good speed(1.5mbps) but in my location their is speed fluctuation(most of the time i max speed i am getting is 300kbps) Around 3am-7am in morning i am getting a good speed(1.5mbps) which is enogh for me. I am not the only one person facing this problem, 3 of my friends in my location are also facing these problems. my modem no(chandan)-[protected] (location-kuvempu nagar) srinivas-[protected] (location-kuvempu nagar) darshan-[protected] (location-udaygiri) manjunath-[protected] (location-udaygiri)