Reliance Communications — Stop charge making services and refund AMOUNT DEDUCTED AND UNWANTED SERVICES ACTIVAED

Address:

Dhanbad, Jharkhand

Hello sir, I am a user of Reliance GSM service and using reliance GSM no. [protected]. On my number without informing me, I have many Charge making services are activated automatically which cost me around 30 Rs per month. I had complained many time to deactivated these services but still they are not deactivating my charge making unwanted services. Once I had complained this then anyone (customer care) give me some number (198) to dial to deactivate any service, but without deactivated the current service, it activated 1-more extra charge making service and they are not able to refund what so ever they have charged for. I have requested several times to deactivate the caller tune service.however they are still charging monthly rent as 30 Rs. per month on dated 20th of every month and recently they have deducted rental charge on 20th Jan 2015. When this service is deactivated 2 months ago then how come they are still charging and not able to refund. Now, I am complaining to you. Sir Please take proper action against Reliance Communication so that we can get proper solution. Regards Vinod Raj ([protected])