Reliance Communications — termination of connection without any reason and notice

Address:

Kolkata, West Bengal

Respected Sir, Myself Debraj Mondal, residing Kaikhali Chiriamore, 28 no. Lane, Kolkata- 700052, West Bengal, India. I was using [protected] number under Reliance GSM prepaid service. The number has been terminated on 28/03/2015 at about 4pm to 4:30pm without any information or notice. I have been visiting Reliance Store since last Saturday(28/03/2015) repeatedly for activating my number with every valid documents which I have, but nobody could help me. The Reliance Store employee asked me to make my number as postpaid to reactivate my number. I was then agree with him and submitted required documents and security moneys as well on 29/03/2015. But they said that they can not reactivate my number and return all my moneys and documents and suggest me to write you about my problem. I was ported my [protected] Vodafone number to Reliance GSM, and I after using your postpaid service for 2 years I shifted to my number to your Reliance GSM prepaid service, and after using the prepaid service for about 5 months, this sad incident happens. I am a handicapped person and run a small business, every clients of my business knows me by this number, they know me by this number more than my name. I am using [protected] number since 10 years and this number is linked with my LPG connection, Banks, Aadhar. This mobile number is my identity. Why did your company terminate my number and make me helpless without any reason or notice? Please sir if you reactivate my number, It will be very very helpful to me I pardon you to please reactivate my number sir. Without my [protected] number I am in great trouble. I hope that you will definitely help me regarding this matter. Thanks in advance.