[Resolved]  Reliance Communications — Termination of reliance netconnect+ datacard number :[protected]

Address:

Bangalore, Karnataka

Hi, I have a reliance postpaid Data card (MDN : [protected] ). My Bill cycle date is 20th of every month. On 11-Aug-2014 I went to Reliance store in Koramangala and paid full month bill (Receipt No:[protected], (as per reliance policies paid for future not used dates) and filled the form to terminate. The data card was de-activated from 12-Aug-14 onwards and am not able to connect to internet (and dont activate now). Hence, as per the reliance process the suspension of services & billing should be stopped within 7 days but in my case still the services are not suspended even after multiple follow-ups and it seems reliance is not following their own process for suspension/termination. Almost every day reliance payment division is calling ( Phone No: [protected]) and torturing me to pay the bill. I went to the koramangala outlet thrice and they are promising to solve the issue. I lost the Request number sheet, reliance should have alternate way to find my request number and inform me but no help from them. Am not using the data card device from August and it is not working. I wont pay the bill since I filled the form and connection is terminated. Reliance should have good computer system such that they should not charge peoples who terminated the connection and device not in use. Please help me in suspension/termination of reliance netconnect+ datacard number :[protected]