[Resolved]  Reliance Communications — Threat of criminal as well as civil action against me.

Address:Nalanda, Bihar, 803118

I was in Delhi and a vodafone customer. But daily call from agents of reliance and attractive offers insist me to port to reliance postpaid in june 2015. i am not from delhi besically, so i did not have any local address proof. But agents insist me to arrange. so, i provide them one of my cousin's address proof and photograph. They had collected documents and money from my flats. They were asking for Rs.300 and said it will added to your account and you will get bill after minus this amount of Rs.300. But it never happened. I called that reliance agency (worship enterprises, uttamnagar, new delhi) and reliance customer care so many times. but nothing happened.then even i used my no ([protected]) and have been paying bill on time.
suddenly in jan 2016 i came to my native place Bihar sharif in Bihar for 2 to 3 months.and in march 2015 i decided not to go back delhi. so, this is time to terminate the number. i called reliance customer care but it had been not connected for 1 to 2 months.i tried daily 4 to 5 times. i looked for the reliance store. but not a single store in this town.then i did mail to reliance regarding termination of my number. after 4 to 5 days i got reply it will get terminate within 7 days.but nothing happened. oh! reliance customer care is connecting now but from some other number and most of the time they have TECHNICAL PROBLEM. some times i got lucky my self because technical problem has been resolved.but they could not solve my problem because it was prepaid department and i had postpaid number.they could not even transfer my call. In this game of termination of a number, 4 bill cycle has gone. and i had been paying without using.
one day i connected to customer care, they told me to pay some extra bill and call me after that, i will definitely terminate your number.i paid that amount what he told(i don't remember that amount) right there and call back.this time some other person was on another side and he again said to pay some more money and call after that.
then i decided not to pay more. but these days i am getting call for bill regularly.and today i got a mail regarding criminal and civil action against me if i do not pay the bill within 5 days.
is this fare to terminate a number for which i had all ready paid around rs.[protected] without uses.and again i have due of rs.1046 and a threat?
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Jul 27, 2016
Complaint marked as Resolved 
complaint is not resolved. i did not get any call, massage or mail.
Reliance Communications customer support has been notified about the posted complaint.
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