Reliance Communications — Threatening email for debt

Address:Ghaziabad, Uttar Pradesh

Hi, I was a customer of reliance company. My number was [protected]. I was a customer for almost 4-5 years and in December, 2012 I got a bill of approx 6500. I stopped using the service and I was asked to pay 2500 to close this number. Hence I paid 2000 on 07/01/2012 after receiving threatening calls from lawyer and 2500 in June, 2012. The lawyer asked to pay this amount so that we can close this number so I paid at vaishali reliance store in ghaziabad. I misplaced the receipt and I was under impression that the number was closed. On 18/08/2015, I received a demand notice from reliance to pay 4625 asap. Below email which I received:- D E M A N D N OT I C E To, Mr. /Ms RAJIV RANJAN BUILDING NO 6 127 FLAT NO S4 BEHINDMILIND ACADEMY SEC 6 VAISHALI GHAZIABAD - 201010 Reference: Reliance CAF_No. [protected] & Mobile no No. [protected] This is to bring to your attention that a payment of Rs. 4625.[protected]/- is still an outstanding against your Reliance mobile number [protected] with caf_number [protected]. Despite sending several communications, we haven’t received the outstanding amount. We hereby request you to check the previous communication that may have been missed from your end and kindly make the payment immediately. To avoid any type legal action on you Last payment made on 27-JUN-12 If you have already made the payment, please provide us with the details of the same. You may get in touch with us on mobile numbers [protected] from Monday to Saturday 9.00 am to 6.00 pm or e-mail us at “reliance.[protected]@gmail.com “for assistance. Also, you may make your reliance payment by any one of the following payment options available with us: Visit any of our Reliance outlets closest to your location and make cash or credit card payment through our Self Service Kiosk or you can also drop your cheque at any of our drop boxes (with proper details) · We also request you to kindly provide the payment conformation on same above mention number. Our Outlets location is shared with this mail. Please find the attachment….. Yours truly, Reliance Mobile Services Pvt Ltd Reliance. Proud Global Partner of ICC Cricket World Cup 2015. I replied to customer care and got the response:- [protected]@relianceada.com Aug 19 to me Dear Mr. Ranjan, We have gone through your e-mail dated August 19, 2015 for your Reliance number [protected] and regret the inconvenience. As per the details checked in our records, your payment of Rs. 2500/- which was paid on 27th June 2012 is not reflecting in our system. Hence, we request you to provide us the screen-shot of the payment receipt of above payment. Further, payment of Rs. 2000/- is reflecting which was done on 7th January 2012. The current outstanding amount reflecting in our records is Rs. 4625.97/- and for clearing the complete outstanding amount, we request you to visit at the nearest Reliance outlet Please refer the below link for address details of Reliance Outlet: http://www.rcom.co.in/rcom/StoreLocator/storelocator_rms.jsp Thank you for contacting Reliance. Warm regards, Sonali Raut Officer - Customer Care Reliance Communications Limited. For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com. Again I received threatening email on 29/09/2015:- Reliance Legal Servises AttachmentsSep 29 (2 days ago) to me DEMAND NOTICE To, Mr. /Ms RAJIV RANJAN BUILDING NO 6 127 FLAT NO S4 BEHINDMILIND ACADEMY SEC 6 VAISHALI GHAZIABAD- 201010 Reference: Reliance CAF_No. [protected] & Mobile No. [protected] This is to bring to your attention that a payment of Rs.4625.[protected]/- is still an outstanding against your Reliance mobile number [protected]with caf_number [protected]. Despite sending several communications, we haven’t received the outstanding amount. We hereby request you to check the previous communication that may have been missed from your end and kindly make the payment immediately your Last payment done on 07-JAN-12. If you have already made the payment, please provide us with the details of the same. You may get in touch with us on mobile numbers [protected] from Monday to Saturday 10.00 am to 06.00 pm or e-mail us at “reliance.[protected]@gmail.com “for assistance. We would like to request you that please make the payment of amount 4625.[protected]/- in immediate basis to avoid any type of legal action. We would like to inform, you may make your reliance payment by any one of the following payment options available with us: Visit any of our Reliance outlets closest to your location and make cash or credit card payment through our Self Service Kiosk or you can also drop your cheque at any of our drop boxes (with proper details) Cheque would be care of RWSL- Mobile No ( Reliance Web Store Limited ) Call on [protected] and ask for a field executive on your address. We also request you to kindly provide the payment conformation on same above mention number. ARUN SETHI Senior Advocate District Court Tis Hajari Bhiku Ram Jain Marg Kamla Nehru Ridge, Civil Lines New Delhi-110054 Logo [protected][protected][protected] Now I am mentally and physically harassed by this company. Even I am not in position to pay such a huge amount. Kindly help me to get out of this regards rajiv ranjan rajiv.[protected]@gmail.com
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