[Resolved] Reliance Communications — To complain about my previous complain id[protected] which still didn't get resolved | |||
Dear Reliance Communications, I am writing to complain about my complaint id[protected]regarding my Rs.482 data pack wrong expiry date problem) which already got processed on 5 may 2015 but still I didn't get my data with proper expiry date back. Another complaint with complaint id - 2665136 was lodged on that date so that it can be resolved properly but still the same as usual, as if you don't want to pay any heed to any of my complaint. Though I received this message on 5 may 2015 - 'Dear Customer Your SR No.[protected] has been processed. Thank you for being with Reliance.' but still that same data balance is showing (attached screenshot as proof). So, is this message a joke to me? Due to this now, I am really fed up with you as so many days had passed but still I am without your internet even though I paid such a huge amount for your data pack. My reliance number is [protected] of kolkata. So, I please kindly request you to solve this matter in 1-2 days or else I am going to try every other option in this country to defame you everywhere and to get my money back as this amount (Rs.482) is really huge for me (as I am only a normal student) and also burn your sim in front of everybody. As you are such a big and trusted company so I hope to get favourable service from you and I may not regret my decision to buy data pack of such a huge amount from you. Thank you for consideration. Yours sincerely, Sanjit Chakrabarti Was this information helpful? | |||
Oct 28, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 18, 2015 Reliance Communications Customer Care's response Dear Sanjit, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support May 24, 2015 Reliance Communications Customer Care's response Dear Sanjit, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Regards, Reliance Communications | |||
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