[Resolved]  Reliance Communications — Un-Necessary balance deduction and customer harassment

Address:

Kolkata, West Bengal

Every month I recharge a data pack of 3gb (3g) of reliance smart network, But at last when my balance remains at approx 150 mb they start deducting balance from my main balance even though my data validity and data both are available. Whenever I call smart customer care they simply say due to technical issue we can not process your request and after 2 days they say we can not see the deducted balance before two days. I got really frustrated from last few months I m suffering this issue. I call customer care 10-12 times when this issue occurs, But each time they say we are unable to process request due to technical issue and they are not even taking a request for this. My smart phone number - [protected]