[Resolved]  Reliance Communications — Unable to connect 198 - Offen receiving tone of "" Currently services on this no are on hold"

Address:New Delhi, Delhi

My Reliance no is: [protected] I am not able to connect to the complaint no 198. The call to 198 was ended automatically when pressing 9 to speak customer care executive. And the new and very critical issue is, Whenever anybody called to my no, they are receiving the tone of " Currently services on this no are on hold". And I am not able to receive sms instantly. For example banking OTP.
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Aug 6, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Apr 21, 2015
Updated by loganathan kalipalayam
My Reliance no is: [protected]. I am not able to connect to the complaint no 198. The call to 198 was ended automatically when pressing 9 to speak customer care executive. And the new and very critical issue(Offen/Frequently occurs) is, Whenever anybody called to my no, they are receiving the tone of " Currently services on this no are on hold". And I am not able to receive sms instantly. For example banking OTP.
Complaint comments 

Comments

Dear Loganathan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Loganathan,

As per your telephonic conversation with our customer service associate, we wish to affirm that our network optimization is going on and the same is expected to be resolved soon.

Cheers,
Reliance Communications

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