[Resolved] Reliance Communications — Unauthorized credit charge of Rs 90. | |||
Sir, Today (11/10/16) ythey auto credited 90 rs.. Firstly when inquired with customer care i asked them why are crediting without the authorization of the customer towards reliance live i had never activated such services, and looting us. He told me dont use such abrupt language such as looting. I told them i will tell thi i had never activated such services when asked they told it cannt be returned back as it was activated. I never activated such service. I[censored] are not returning back the money. When asked they told it cannt be returned back as it was activated. I never activated such services. When inquired with customercare twice, they put the call on hold for minutes and never turn up. When asked they told it cannt be returned back as it was activated. I never activated such services. Was this information helpful? | |||
Nov 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 11, 2016 Reliance Communications Customer Care's response Dear Customer, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 15, 2016 Reliance Communications Customer Care's response Dear Customer, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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