[Resolved] Reliance Communications — Unnecessary Bill | |||
Mine cell no. is [protected] and mine monthly credit limit is Rs1000 and reliance communication is charging me Rs15800 and when i contact to reliance customer care to know for what they are charging me this much amount they ans you have used the internet services and for internet i have activated the internet pack which is of Rs99 in which they provide me 2.5gb for a month nd when yesterday i contact to coustomer care to know the pending mb of mine plan they ans me sir u have 595mb pending nd from yesterday to till now i have not consumed mine 595mb nd unnecessary they are Charging me Rs15800 for using internet. Sir if mine credit limt is only 1000 then how they can exceed that i am totally shocked after knowing the bill amount sir please help me asap. Was this information helpful? | |||
Complaint marked as Resolved
012230326200 rcom customer care no. They call me and listen to mine issue and after few days they themselves solve the issue. Reliance Communications customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Sir its mine request plzzzz take a necessary action again reliance communications. Their job is to solve a problem but they are not solving and creating more and more troubles for me. As i am not able to make any type of call in short all the outgoing facilities has been barred from their side from evening 12th april then also they are exceeding mine unbilled amount how its possible sir when i am not able to use any type of services then also mine unbilled amount is exceeding day by day on 14th april the unbilled amount was 18000+ how its possible sir
Plzzzzz sir I request you to help me
Plzzzzz sir I request you to help me
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Sir Plzzz help me as i am not able to make calls and tomorrow i want to leave from mine hometown and i have no extra sim to use in roaming as i am moving to punjab so i have no other sources to contact with family members and friends its mine 5years old contact no. Because of Reliance am suffering plzzz sir i request you and your team to help me asap and sought out the issue its mine request sir...
As I mentioned You Earlier that mine cell no. [protected] credit limit is Rs1000 and you have generated mine unbilled of Rs16400 so plzzz help me and discuss this matter with your team and sought out the issue as I am facing alot of problems due to this Issue. Atleast contact with me and provide me the necessary solution.
Thanxxx reliance communication team for solving the issue and understanding the whole problem.
Once again Thanxxx from the bottom of mine heart.
Once again Thanxxx from the bottom of mine heart.
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications