[Resolved] Reliance Communications — Unnecessary deduction of amount from my balance | |||
I have recharged an amount of 225 on 13th May 15, since then daily my account balance has been deducted daily for the VAS charges which I am not aware of. Till date a total of 130 Rs has already been deducted from my account. I have already requested the cust care to deactivate the DND service and not to deduct any amount from my account, still they are deducting the balance unnecessarily which is very very annoying. I want my balance deducted for all the VAS deductions back into my account for my mobile no. [protected]. I am very much fedup now calling to cust care. Was this information helpful? | |||
Nov 6, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 31, 2015 Reliance Communications Customer Care's response Dear Amit, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jun 02, 2015 Reliance Communications Customer Care's response Dear Amit, Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience. Regards, Reliance Communications | |||
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